Contact Support
TradeMatchlyAI support requests are handled through the platform. Sign in with your business account and include the relevant account, verification, RFQ, or payment details so the team can review your request.
Frequently asked questions
How do I contact support?
Sign in to your business account and use the support request form on this page. Include relevant references, but never passwords or full card details.
Who can use TradeMatchlyAI?
The platform is designed for business buyers and suppliers, including importers, exporters, manufacturers, and procurement teams.
Do I need an account to use business tools?
Sign in to use account-based sourcing and quotation workflows. AI searches also require available credits.
Does the platform guarantee a trading partner?
No. Review company information and conduct your own checks. Buyers and suppliers agree their own commercial terms.
Where can I get more help?
Visit Contact Us to submit a support request, or read the main FAQ page for more information.