Privacy Policy

This policy explains how TradeMatchlyAI handles personal and business information when you use our website and platform.

Information we collect

We collect information you provide directly, including your name, business email address, phone number, company details, account preferences, and messages. We may also collect technical information such as device, browser, IP address, and how you interact with our website.

How we use information

We use information to provide and improve TradeMatchlyAI, create and manage accounts, match buyers and suppliers, communicate about your account, protect against fraud and misuse, and meet legal obligations.

How we share information

We may share information with service providers that help operate our platform, with trading partners when needed to deliver requested matching services, and when required by law. We do not sell personal information.

Data retention and security

We retain information only as long as needed for the purposes described here or to meet legal requirements. We use reasonable organizational and technical safeguards, but no internet service can guarantee absolute security.

Your choices

You can request access to, correction of, or deletion of your personal information where applicable. You can also manage cookies through your browser settings. To make a privacy request, submit a support request through our Contact page. This policy should be reviewed by the business owner and qualified privacy counsel before publication.

Policy updates

We may update this policy as our services or legal requirements change. We will post the updated version here and revise the date above.

Frequently asked questions

Where can I read about data handling?

Review the Privacy Policy on this page. Use Contact Us for questions about your data.

Who can use TradeMatchlyAI?

The platform is designed for business buyers and suppliers, including importers, exporters, manufacturers, and procurement teams.

Do I need an account to use business tools?

Sign in to use account-based sourcing and quotation workflows. AI searches also require available credits.

Does the platform guarantee a trading partner?

No. Review company information and conduct your own checks. Buyers and suppliers agree their own commercial terms.

Where can I get more help?

Visit Contact Us to submit a support request, or read the main FAQ page for more information.