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Frequently asked questions

Where can I find available plans?

Review the plan cards on this page for the options, features, and credit allowances shown to your account.

Who can use TradeMatchlyAI?

The platform is designed for business buyers and suppliers, including importers, exporters, manufacturers, and procurement teams.

Do I need an account to use business tools?

Sign in to use account-based sourcing and quotation workflows. AI searches also require available credits.

Does the platform guarantee a trading partner?

No. Review company information and conduct your own checks. Buyers and suppliers agree their own commercial terms.

Where can I get more help?

Visit Contact Us to submit a support request, or read the main FAQ page for more information.